Volunteer at Crisis Connection

How to get involved in the important, life-saving work of Crisis Connection

“Volunteering at Crisis Connection has made a difference in my life as it has allowed me to look into my own life in new ways. The most important part for me is just to be there for someone who is in need.” -Volunteer Crisis Connection Counselor

Volunteer as a counselor: Crisis Connection’s community hotline services are delivered by volunteer counselors who commit to extensive training and regular shifts to become a counselor. Crisis counselors must complete a 6-week, 40-hour volunteer/intern training prior to serving on our hotline. Trainings are offered at no charge on Mondays and Thursdays from 6-9 p.m. Volunteers must be at least 20 years old and be able to commit to at least 4 hours per week as a volunteer. Read volunteer and client stories here.

2018 Volunteer/Intern Training Schedule
Next Training

Classes on May 14, 17, 21, 24, then a two-week break for orientation and observation in the call center (scheduled based on your availability and call center coverage), and then classes continue June 11, 14, 18, and 21. Shifts in the call center will begin the week of June 25.


All training sessions are held at Canvas Health’s Crisis Connection office: 1550 East 78th St., Richfield, MN 55423. Training sessions include 8 classroom sessions and 2 observation/orientation sessions. If you are interested in becoming a Crisis Connection volunteer, please complete the Volunteer Application. If you are interested in an internship or practicum at Crisis Connection, please complete the Intern/Practicum Application.

Upon completion of the training program, volunteers/interns must complete the two-day ASIST (Applied Suicide Intervention Skills Training) program. ASIST trainings happen regularly at the Richfield location and are provided free to volunteers and interns. This program is eligible for between 12 to 15 hours of Continuing Education Units. Read more about ASIST here.

2018 ASIST Training Schedule
Dates to be determined

Volunteers and interns may take this training at no cost. This training also is available to the public for a $225 fee. Members of the public also are welcome to participate in this training. To register for the ASIST program, click here to complete the form.

If you are interested in learning more about becoming a volunteer phone counselor contact Gretchen at (612) 852-2217 or gdomek@hsicrisis.org. Please contact us at least one month before the session that you are planning on attending in order to allow time for Crisis Connection’s application and interview process. You also may download our Crisis Connection Volunteer Brochure for more in-depth information.

Canvas Health also is hiring for full- and part-time paid staff. Click here for our career opportunities.

Other ways to help:

Contribute financially: Individuals, corporations and foundations, religious and civic organizations all help us generate the funds needed to fulfill our mission. Donate to Crisis Connection here.

Socialize to save lives: Our special events offer great ways to learn more about our programs and have fun. Attend, volunteer or sponsor an event. All event proceeds support Canvas Health’s programs and services. For more information, please contact Julia Yach at (651) 275-4311 or jyach@canvashealth.org.