Canvas Health’s Emergency Social Services program provides child protection services to children and families from 4:30 p.m. until 8 a.m. weeknights and 24 hours per day weekends and holidays.
Crisis workers are contacted by law enforcement, shelters, hospitals, and other first responders when a child is potentially in danger. Staff help by developing safety plans, assessing family strengths and needs, and working to keep the children safely with their families. Crisis workers assess child’s immediate safety and risks of maltreatment, placing the children in out of home care if that is the only safe option.
Children come to the attention of crisis workers when there is a circumstance in the home that that exposes the child to the possibility of imminent harm due to physical abuse, sexual abuse, or neglect. Staff work to keep the children safe and calm, transitioning them to a safe place until the County Child Protective Services staff can respond the next working day. In addition, staff provide information and referrals to social services available in the community to the general public.