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Canvas Health’s Emergency Social Services program provides culturally responsive services to children and families from 4:30 p.m. until 8 a.m. weeknights and 24 hours per day weekends and holidays.

Canvas Health currently provides Emergency Social Services to Anoka County and Scott County.

Crisis workers are contacted by law enforcement, shelters, hospitals, and other first responders when a child is potentially in danger. Staff help by developing safety plans, attending to family strengths and needs, and working to keep the children safely with their families. Crisis workers attend to child’s immediate safety and risks of maltreatment, placing the children in out of home care if that is the only safe option.

Children come to the attention of crisis workers when there is a circumstance in the home that that exposes the child to the possibility of imminent harm due to physical abuse, sexual abuse, or neglect. Staff work to keep the children safe and calm, transitioning them to a safe place.

If necessary, children living in contracted counties are transitioned to the care of County Child Protective Services.

In addition, staff provide information and referrals to social services available in the community to the general public.

Meet The Team

Sue Hoyt 1 – sent

Susanne Hoyt

Emergency Social Services Manager

Clinic Locations

  • Stillwater

Emergency Social Services

  • Emergency Social Services

License and Credentials

  • Licensed Social Worker (LSW)

Referral Information

Referrals for Emergency Social Services are made through the counties in which Canvas Health serves.

Callahan, Jennifer

Jen Callahan

Emergency Social Services Lead

Clinic Locations

  • Coon Rapids and Anoka County Crisis Services
  • Scott County Crisis Services

Specialty Areas

Professional Experience

I was a deputy sheriff and am now a county social worker.

Education

  • BS- Bemidji State
Goldman, Samantha

Samantha Goldman

Lead, ESS Child Protection Services

Clinic Locations

  • Community-Based

Specialty Areas

  • Emergency Social Services
  • Crisis Services – Anoka
  • Crisis Services – Scott County
  • Ages Served: 0-17

Professional Experience

I have more than 11 years of child protection experience. As a lead worker, I provide consultation to other staff regarding assessment of safety for children and provide support in ESS’ response to ensure safety after-hours.

In addition, I have experience providing child protection case management services to families as well as past experience with adoption case management and recruitment. I am also certified to facilitate Family Group Decision Making meetings.

Education

  • Bachelor of Arts Criminal Justice and Sociology - Iowa State University

Referral Information

Referrals for Emergency Social Services are made through the counties in which Canvas Health serves.

Flores, Dawn

Dawn Flores

Crisis Response Worker

Clinic Locations

  • Scott County Crisis Services

Specialty Areas

  • Scott County Emergency Social Services
  • Ages Served: All
  • Abuse, Trauma, Parenting Issues, Child Protection

Professional Experience

I have worked 33 years for Ramsey County Human Services and more than 5 at Canvas Health.

Education

  • Bachelor’s in Social Work - Metropolitan State University

Referral Information

Referrals for Emergency Social Services are made through the counties in which Canvas Health serves.

Norton, Lisa – Professional

Lisa Norton

On-Call Social Worker

To work with families and children with dignity, compassion, and respect while connecting with the services and supports to help them realize their full potential to be safe, healthier family. My role is to help inspire positive change during one of the most difficult times of their lives.

Clinic Locations

  • Community-Based

Specialty Areas

  • ESS On Call Crisis Worker
  • Ages Served: 0-17
  • Abuse, Addiction, Alcohol Abuse, Anger, Anxiety, Substance Use Disorders, Trauma, Emotional Disorders, Domestic Violence, Depression, Parenting Issues, Fetal Alcohol Spectrum Disorders – FASD, Emotional Disregulation, Co-Occurring Disorders, Post-Traumatic Stress Disorder -PTSD, 

Professional Experience

I worked 9 years in residential mental health for adolescents in a secure setting, in collaboration with chemical health services for adolescents and the 30 day Diagnostic Program. I have been a child protection social worker for the past 6.5 years. I have experience in supervising visits and teaching parenting skills and parent education for 4.5 years. I have a 1.5 years working for a domestic violence program.

Education

  • Bachelor of Science - St. Cloud State University

Referral Information

Referrals for Emergency Social Services are made through the counties in which Canvas Health serves.

Rice, Nicole

Nicole Rice

Crisis Response Worker-ESS

Being empathetic in care for others. Being able to stand in other people’s shoes is important when you need to help them.

Clinic Locations

  • Coon Rapids and Anoka County Crisis Services

Specialty Areas

  • Anoka Crisis Services
  • Ages Served: 0-18
  • Abuse, Alcohol Abuse, Domestic Violence, Parenting Issues, Self Harm

Professional Experience

Many years working with children and families in crisis. Experience working in child protection services within private and public sectors.

Education

  • Master of Arts in Human Services with a concentration in Family Life Education-Concordia University
  • Bachelor of Arts in Child Development

License and Credentials

  • Masters (MA)
Ross, Tanya 2

Tanya Ross

After Hours Child Protection

Clinic Locations

  • Coon Rapids and Anoka County Crisis Services
  • Scott County Crisis Services

Specialty Areas

  • Crisis Services – Anoka
  • Crisis Services – Scott County
  • Ages Served: 0-17

Professional Experience

Five years as a tribal social worker. Child protection investigator, case manager, child protection after hours, children mental health crisis, early intervention supervisor, lead worker for after hours, student attorney.

Education

  • Juris Doctorate - William Mitchell
  • BA Political Science - Southwest State University (now Southwest Minnesota State University)

License and Credentials

  • Juris Doctorate

Referral Information

Referrals for Emergency Social Services are made through the counties in which Canvas Health serves.

Simon, Kelsey

Kelsey Simon

Crisis Response Worker

My work philosophy is that I always want to improve at my job. I enjoy learning new things, gaining new skills and becoming proficient in tasks or studies that I already understand. I’ve realized that I work best in a group setting because I can learn tips from my coworkers. I put a strong emphasis on collaborating with many people from different work backgrounds.

Clinic Locations

  • Scott County Crisis Services

Specialty Areas

  • Scott County Crisis Services
  • Ages Served: 0-18
  • Abuse

Professional Experience

I worked for Scott County Child Protection doing Assessments and Case Management for 4 years. Currently, I am an Administrative Specialist for Health and Human Services.

Education

  • Bachelors of Science (Social Work)- Winona State University
  • Minor in Child Advocacy Studies- Winona state University

License and Credentials

  • Licensed Social Worker (LSW)

Referral Information

Referrals for Emergency Social Services are made through the counties in which Canvas Health serves.

Vittum, Jessy

Jessy Vittum

ESS Social Worker

Child protection investigator and on call worker.

Clinic Locations

  • Community-Based

Specialty Areas

  • Emergency Social Services
  • Ages Served: All

Referral Information

Referrals for Emergency Social Services are made through the counties in which Canvas Health serves.

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