Frequently Asked Questions

• To make an outpatient mental health or substance use appointment, call 651-777-5222
• Email our Intake Coordinators here
• Complete this form and we’ll get back to you within one business day
• For specific programs, see the following information:
  • Adult Day Treatment Appointments/Referrals: 
    (651) 251-5020
  • Adult Mental Health Case Management Appointments/Referrals: 
    (651) 251-5020
  • Adult Rehabilitative Mental Health Services (ARMHS) Appointment/Referrals:
    (651) 251-5038; mmann@canvashealth.org
  • Children’s Mental Health Case Management Appointments/Referrals: 
    Lori Swenson, (651) 251-5204, lswenson@canvashealth.org
  • Early Childhood Behavioral Assistance Appointments/Referrals:   
    Barbara Tester, (651) 251-5024, btester@canvashealth.org
  • Partnering for Jobs and SOAR Appointments and Referrals:
    Melissa Moon, (651) 251-5131, mmoon@canvashealth.org
  • Psychological Services Appointments and Referrals:
    Angie Lubo, alubo@canvashealth.org, (651) 251-5059
  • Therapeutic Learning Center (TLC) Appointments and Referrals:
    June Kong, (651) 251-5090, jkong@canvashealth.org

Please call us at (651) 777-5222 to schedule an appointment. Or, head to our appointment page to request an appointment.

Canvas Health accepts Medicaid and Medical Assistance as well as Medicare. We also accept most private insurance including Blue Cross Blue Shield, HealthPartners, Medica, Optum, United Healthcare, UCare, Aetna, Cigna, Preferred One, and Tricare. Sliding scale fees are available for those who qualify. Call (651) 777-5222 to verify your insurance.

Medicaid clients: learn more about 2023 renewals here.

Pay your bill online here.

Canvas Health has locations across the Twin Cities metro including Bloomington, Cottage Grove, Forest Lake, Oakdale, Coon Rapids, Stillwater, and North Branch. Clients can be seen from most anywhere in Minnesota using their computer or phone for sessions via telehealth.

Our Intake Coordinators will work with you to match you to a clinician to serve your needs. For more information, call (651) 777-5222 or email intake@canvashealth.org.

Canvas Health clinicians have a variety of specialties including:

• Abuse
• ADHD/ADD
• Addiction
• Alcohol abuse
• Anger
• Anorexia
• Anxiety
• Autism
• Assault
• Axis I & II
• Behavioral problems
• Bipolar Disorder
• Borderline Personality Disorder
• Bulimia
• Chemical Dependency
• Court-ordered Treatment
• Clinical hypnosis
• Developmental concerns
• Depression
• Domestic violence
• Dual diagnosis
• Eating disorders
• Emotional disorders
• Emotional disregulation
• Emotional regulation
• Fetal Alcohol Spectrum Disorders – FASD
• Hoarding
• MICD
• Mood disorders
• Trauma
• Obsessive Compulsive Disorder
• Opioid addiction
• Parenting issues
• Personality disorders
• Mindfulness
• Relationship issues
• Reproductive health – miscarriage, infertility, stillbirth
• Schizoaffective disorder
• Schizophrenia disorder
• Self-esteem, self-worth
• Sexual addiction
• Sexual dysfunction
• Severe and Persistent Mental Illness – SPMI
• Shame

To request your records, please contact our clinical records department at:

Email: clinicalrecords@canvashealth.org
Phone: (651) 251-5138
Fax: (651) 251-5205

Canvas Health offers a variety of treatment options for mental illness and substance use/chemical health diagnoses. Canvas Health clinicians have specialties in a variety of treatments including:

• Substance Use Disorder Treatment
• Dialectical Behavioral Therapy – DBT
• Cognitive Behavioral Therapy – CBT
• Rule 25 Assessments
• Child development and education
• Family therapy
• Couples therapy
• LGBTQ+ issues
• Mindfulness
• Play therapy
• Eye Movement Desensitization and Reprocessing – EMDR
• Motivational interviewing
• Psychological assessments

Canvas Health has English, Spanish, and Hmong speaking clinicians. We also offer a translation service for many other languages.

Canvas Health serves children, adolescents, and adults of all ages. We have specialty programs for children ages 0-5, elementary aged children, adolescents/teens, and adults. We see adolescents and adults in our substance use disorder program.

Yes, Canvas Health offers court-ordered substance use comprehensive assessments. Call (651) 777-5222.

Most services are available within one week, many appointments are available within three to five days.

If you need to cancel your appointment, please call us at (651) 777-5222. Cancellation policies may vary by program.

Canvas Health’s intake department can help you schedule an appointment for Canvas Health’s mental health or substance use disorder services. Contact them at intake@canvashealth.org or (651) 777-5222.

Outpatient treatment at Canvas Health is available for all ages for mental health and substance use issues. Outpatient treatment involved one-on-one appointments with a psychiatrist, clinical psychologist, adult outpatient therapist, child outpatient therapist, or substance use disorder treatment provider. Canvas Health outpatient appointments take place in one of our clinic locations or via telehealth.

Yes, Canvas Health provides adult ADHD screenings through our Psychological Services department. To make a referral or appointment for an adult ADHD screening, call (651) 251-5059.

Canvas Health does not provide Detox Services. However, Canvas Health offers services after receiving treatment in a Detox Center. The first step after receiving treatment in a Detox Center is to get a Substance Use Comprehensive Assessment. Using state-mandated tools, our experienced assessors evaluate a person’s substance use, and begin working with them to build a plan that will start the path to hope, healing, and recovery.

Yes. Our outpatient substance use disorder services meet the high quality standards of the state of Minnesota and have been licensed as a Minnesota 245G substance use treatment program that is recognized by insurance companies.

Mend is the application that Canvas Health uses for telehealth. After you make an appointment, a client will get an email or a text from your provider. You can click on that link to get started with your telehealth session.

Canvas Health provides vocational services to adult residents of Washington County who are receiving mental health services from Canvas Health. The Partnering for Jobs Individual Placement and Support Services program is dedicated to bringing hope, healing, and recovery by assisting individuals with finding and keeping competitive employment. The program is a collaborative effort between Canvas Health, Lifetrack and Minnesota Vocational Rehabilitation Services.

Partnering for Jobs services include job placement, coaching, and support; vocational counseling, benefits counseling, job retention and follow-along supports, and integration of mental health care with Partnering for Jobs services.

Employment Verifications (VOE Requests) may be sent to employ@canvashealth.org or our confidential Human Resources Fax: (833) 207-0304.